We endeavour to ship all orders within 2 days of receipt.
Our orders are sent using Royal Mail's tracked services with delivery expected within 1-7 working days of dispatch depending on your selection.
All orders must be signed for. Please make sure you check the tracking on your shipment confirmation email in case you've missed your delivery, as you may need to collect it from your local post office or arrange a re-delivery.
Royal Mail Signed For 1st Class
1st Class Orders are expected to arrive within 1-4 days. Please do allow some time for delays due to the ongoing Coronavirus pandemic.
Royal Mail Signed For 2nd Class
2nd Class Orders are expected to arrive within 3-7 days. Please do allow some time for delays due to the ongoing Coronavirus pandemic.
International shipping is not currently a service which we offer as we cannot provide guarantees on shipping timeframes, however if you wish to organise an order with an overseas delivery address please email us to arrange this.
Returns / Refunds
We sincerely hope that you are happy with your order, but if for any reason you are not please contact us to organise the next steps. Please contact us within 48 hours of receiving your item if you wish to return it as faulty. We will require photographic evidence before proceeding.
Returns must be sent at your own cost, we recommend using a tracked service to ensure your item reaches us safely.
A refund will be processed if an item is deemed to be faulty by both Reverie the Boutique and the manufacturing brand. If you receive a refund, the cost of your return shipping will be added from your refund.